Consumer Law

Tennessee Do Not Call Register: How It Works and Who Is Exempt

Learn about Tennessee's Do Not Call Register, how to register, and exemptions for businesses and organizations

Introduction to the Tennessee Do Not Call Register

The Tennessee Do Not Call Register is a list of phone numbers that telemarketers are prohibited from calling. This register is maintained by the Tennessee Regulatory Authority and is designed to protect consumers from unwanted telemarketing calls.

To register, consumers can submit their phone numbers online or by mail. Once registered, telemarketers are required to remove the registered number from their call lists within a certain timeframe.

How the Tennessee Do Not Call Register Works

The Tennessee Do Not Call Register works by requiring telemarketers to purchase the list of registered numbers and remove them from their call lists. Telemarketers who fail to comply with the register can face fines and penalties.

Consumers can register their home phone, cell phone, or fax number on the list. The registration is good for five years, after which the consumer must re-register their number to continue to be protected.

Exemptions to the Tennessee Do Not Call Register

Not all businesses or organizations are required to comply with the Tennessee Do Not Call Register. Exemptions include non-profit organizations, charities, and businesses with which the consumer has an existing relationship.

Additionally, companies that have been given express permission by the consumer to call them are also exempt from the register. These exemptions are designed to allow legitimate businesses to communicate with their customers while still protecting consumers from unwanted calls.

Registration Process for the Tennessee Do Not Call Register

Consumers can register their phone numbers on the Tennessee Do Not Call Register by visiting the Tennessee Regulatory Authority's website. The registration process is free and only takes a few minutes to complete.

Once registered, consumers can expect to see a reduction in the number of telemarketing calls they receive. However, it may take some time for the registration to take effect, as telemarketers are given a certain amount of time to update their call lists.

Enforcement and Penalties for Non-Compliance

The Tennessee Regulatory Authority is responsible for enforcing the Tennessee Do Not Call Register. Telemarketers who fail to comply with the register can face fines of up to $1,000 per call.

Consumers who receive unwanted telemarketing calls can file a complaint with the Tennessee Regulatory Authority. The authority will then investigate the complaint and take action against the telemarketer if necessary.

Frequently Asked Questions

How do I register my phone number on the Tennessee Do Not Call Register?

You can register your phone number online or by mail through the Tennessee Regulatory Authority's website.

Are all businesses required to comply with the Tennessee Do Not Call Register?

No, not all businesses are required to comply. Exemptions include non-profit organizations, charities, and businesses with which the consumer has an existing relationship.

How long does it take for the registration to take effect?

It may take some time for the registration to take effect, as telemarketers are given a certain amount of time to update their call lists.

Can I register my cell phone number on the list?

Yes, you can register your cell phone number on the Tennessee Do Not Call Register.

What happens if a telemarketer calls me after I've registered my number?

If a telemarketer calls you after you've registered your number, you can file a complaint with the Tennessee Regulatory Authority.

How often do I need to re-register my phone number?

You need to re-register your phone number every five years to continue to be protected by the Tennessee Do Not Call Register.